Security

Last updated: October 16, 2026

Landlord’s Desk holds your rent ledger, your leases and your tenants’ contact details. Here is how we protect them, in plain words.

Your account

• Passwords must be at least 10 characters.
• Two-step sign-in with an authenticator app is available to every user. When it’s on, sensitive changes ask for a fresh code.
• Sign-ins are recorded, and we email you after repeated failed two-step codes.
• Team members get their own logins and roles, so nobody shares a password.

Your data

• Every connection to Landlord’s Desk is encrypted (HTTPS).
• Your data is stored with our database provider, Supabase, and encrypted at rest.
• Each account’s records are separated by rules in the database itself, not only in the app, so one landlord can never see another’s tenants or ledger.
• You can export your data at any time, and delete your account from Settings.

Money

• Online payments are processed by Stripe. Card and bank account numbers go to Stripe, not to us, and we never store them.
• If you connect a bank account, the connection runs through Plaid and is read-only: Landlord’s Desk can see transactions to match them to rent, but can’t move money. Connection keys stay on our servers.

AI

• AI features run through providers we list in our Privacy Policy, with zero data retention turned on, so they don’t keep what we send them.
• AI prepares and you approve. It never moves money, changes a lease or decides on an applicant.

Report a problem

If you think you’ve found a security issue, email info@landlordsdesk.com with “Security” in the subject. We read every report.